WiFi: FAQ

Frequently asked questions about wireless access at the St. Helens Public Library.

Wireless Internet Access FAQs

The following FAQs (Frequently Asked Questions) should assist you in utilizing this free service.

Wireless Internet access uses radio frequency signals to exchange information between your computer and the Internet.
No cables are required.

Wireless allows library users to bring their own computers to the library and to get Internet access.
Library users can use their wireless laptop computers or PDAs to get Internet access at most places inside the library. You are not limited to the normal computer area of the library.

The St. Helens Public Library uses the WiFi standard (also known as IEEE 802.11b and 802.11g). These standards provide up to 54 megabits/second connection speed. Speed will vary by number of users.
You will need to bring your own laptop computer to the library and it will need to have built-in WiFi or you will need to install a WiFi network card. The Library does not provide wireless cards.
Most WiFi equipment will be compatible. However, the library can make no guarantees as to compatibility of your equipment with the library's network.
Printers are not available to wireless users in the library at this time.

Since I'm using my own equipment, do the general rules about computer use still apply to me?

Yes - you still cannot disrupt other patrons. Any activities deemed illegal apply to you whether or not you are on a Library-owned computer or your own computer.
Using the computer system for unlawful activities (in violation of federal, state or local laws). Unlawful activities include, but are not limited to, accessing obscene materials and/or child pornography. Hacking into the library computer system or any other computer system, damaging or attempting to damage equipment or software; interfering with system operations, integrity or security; gaining unauthorized access to another person’s files, sending harassing messages to other computer users; altering or attempting to alter settings of the library’s computers; and/or violating copyright laws and software licensing agreements

No - everyone's computer is different and you are responsible for knowing how to configure your own equipment.
The St. Helens Public Library cannot be responsible for any changes you make to your computer's settings.
If you need additional assistance, you may need to contact the manufacturers of your hardware or software. The Library Staff cannot provide any help beyond this FAQ page.

It is solely the responsibility of the wireless device owner/user to provide anti-virus protection, and to configure their laptop/PDA settings to provide the appropriate security settings to control access from other wireless devices within the Library and the internet itself. The St. Helens Public Library cannot and will not take responsibility for damages incurred for incorrect, insufficient or incomplete security settings; or lack of adequate or up-to-date virus protection. Wireless users assume all risks in this regard.
The Library assumes no responsibility for the safety of equipment or software, nor for damage or loss of laptop configurations, security, or data files resulting from connection to the Library’s network.